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March 13, 2025 at 3:30 PM CT


UnitedHealthcare Provider Portal
Currently many of you use email as a portal recovery and multifactor authentication method. Effective March 18, 2025, this option won’t be available. Be prepared: review your options now.

Care Provider Administrative Guides and Manuals

The following links provide information including, but not limited to, prior authorization, processing claims, protocol, contact information and resources.

UnitedHealthcare Care Provider Administrative Guide for Commercial, Medicare Advantage (including Dual Special Needs Plans)

View Guide

Community Plan Care Provider Manuals for Medicaid Plans by State

Find Your State
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If you need an older version of an Administrative Guide or Care Provider Manual, please contact your Provider Advocate. To find the contact information for your Provider Advocate, go to Find a Network Contact, and then select your state.