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Policies and Protocols for Healthcare Providers

This library includes UnitedHealthcare policies and protocols. The policies and protocols presented here may not apply to all UnitedHealthcare plans.



Policy and Protocol news

Help patients who suffer with opioid use disorder

Update your information to let patients know your practice offers medications for opioid use disorder.

Add your merchant ID in My Practice Profile

Help ensure seamless payments with your unique merchant ID for the UnitedHealthcare Care Cash program.

May is Asian American and Pacific Islander Heritage Month

View our training and resources for you and your practice.

New Jersey: Denied claims will no longer be automatically reprocessed

We will stop automatically reprocessing denied claims if you are registered for the 21st Century Cures Act program.

May monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.

March monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.