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Policies and Protocols for Healthcare Providers

This library includes UnitedHealthcare policies and protocols. The policies and protocols presented here may not apply to all UnitedHealthcare plans.



Policy and Protocol news

Explore the Think Cultural Health training by Oct. 1

Medicaid health care professionals need to take the Think Cultural Health training by Oct. 1.

Changes to genetic and molecular testing coverage and prior authorization requirements

Certain CPT codes associated with pharmacogenetic testing will no longer be covered or require prior authorization.

New York Medicaid: Update your data in My Practice Profile or CAQH

Help patients and other health care professionals find your practice faster by updating your demographic data.

Make a difference this Transgender History Month

Complete our free CME course and update your practice profile information to show your support.

Highlight cultural competencies on your My Practice Profile

Help patients make informed care decisions by updating your practice profile.

Equitable care, better health this Pride Month

Update your profile to show you offer LGBTQ+ supportive services.