Search

error
March 13, 2025 at 3:30 PM CT


UnitedHealthcare Provider Portal
Currently many of you use email as a portal recovery and multifactor authentication method. Effective March 18, 2025, this option won’t be available. Be prepared: review your options now.

Policies and Protocols for Healthcare Providers

This library includes UnitedHealthcare policies and protocols. The policies and protocols presented here may not apply to all UnitedHealthcare plans.



Policy and Protocol news

Verify address to avoid APWUHP claim appeal delays

Claim appeals addressed incorrectly may be delayed or go unanswered. And APWUHP members to be assigned a new group number.

Home health and private duty nursing services prior authorization process

Home health and private duty nursing service prior authorization requests are assessed based on medical necessity and more.

Dig deeper into 10 new reasons to skip the phone

Get more details about our latest digital tools and portal enhancements.

April monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.

June monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.

Coordination of benefits information now available to streamline eligibility and billing

Coordination of benefits now available through API and the UnitedHealthcare Provider Portal.