If you, the delegate, receive a claim from a provider that you believe to be UnitedHealthcare’s responsibility according to the Division of Financial Responsibility (DOFR) or Division of Administrative Responsibility (DOAR), please send the claim to UnitedHealthcare with the risk reconsideration coversheet based on the submission method and contact information below.
| Plan Type | Submission Method | Delivery Address |
|---|---|---|
Commercial |
Paper |
UnitedHealthcare VBR Issue Resolution Team P.O. Box 31222 Salt Lake City, UT 84131 |
Medicare Advantage |
Paper |
For Dates of Service Prior to 1/1/26: UnitedHealthcare VBR Issue Resolution Team P.O. Box 30968 Salt Lake City, UT 84130 For Dates of Service 1/1/26 and after: UnitedHealthcare VBR Issue Resolution Team P.O. Box 31362 Salt Lake City, UT 84131 |
Individual and Family Plan (IFP) and Medicaid |