North Carolina Medicaid outpatient specialty claims
Care Provider field required when submitting claims
When you submit an outpatient specialty therapy claim in the UnitedHealthcare Provider Portal, you must complete the Care Provider drop-down field. “Care Provider” is the rendering health care professional’s name. We will deny your claim if you do not complete the field.
Accessing the UnitedHealthcare Provider Portal for claims
To access claims through the UnitedHealthcare Provider Portal:
- Go to UHCprovider.com and click Sign In at the top-right corner
- Enter your One Healthcare ID and password
If you don’t have a One Healthcare ID: Visit UHCprovider.com/access to get started
- Select Claims & Payments
Resources
- Find information about our UnitedHealthcare Community Plan of North Carolina
- Access portal training and select the Digital Solutions category
- Search Instructor-Led Learning Events, such as Claims Overview
Questions?
Chat with a live advocate 7 a.m.–7 p.m. CT from the UnitedHealthcare Provider Portal.
Email UnitedHealthcare Web Support at ProviderTechSupport@uhc.com or call 866-842-3278 option 1, TTY/RTT 711, 7 a.m.–9 p.m. CT, Monday–Friday. You can also contact UnitedHealthcare Provider Services at 877-842-3210, TTY/RTT 711, 7 a.m.–5 p.m. CT, Monday–Friday.
PCA-1-23-03024-POE-NN_09122023
