Avoid directory removal: Verify your demographic data

Since July 1, 2022, we’ve required you to attest to your provider data. If we don’t receive your latest demographic data, we may remove that unattested data from the Provider Directory and will only update it once you complete the attestation process. 

This applies to health care professionals who are contracted in UnitedHealthcare Community Plans. Verifying your demographic data can help:

• Patients find you easier
• Other referring doctors find you quicker to help create better care coordination
• Gain access to potential patients so you can expand your practice

90-day verification requirement

To comply with the Consolidation Appropriations Act, we require network health care professionals to verify the accuracy of demographic information every 90 days. Your Participation Agreement may also have additional contractual notice requirements that may separately apply.

We understand the 90-day verification requirement may require some workflow and process changes. You’ll receive several notifications at the email address on file both before and after your attestation is due. Your attestation due date will also show up in the TrackIt feature of the UnitedHealthcare Provider Portal.

We may also contact you by phone to review your information. If we’re unable to reach you, we’ll leave a message and a call-back number. It’s important you return our call as soon as possible.

How to verify and attest

If we remove you from the directory, you can be reinstated by completing your data review and attestation using one of the following standard attestation methods:

CAQH

• Existing users: Log in to your CAQH ProView
• New users: Visit CAQH ProView  to create a new, secure account and review the CAQH step-by-step video and user guide

My Practice Profile on the UnitedHealthcare Provider Portal

• Visit UHCprovider.com and select Sign In in the upper right corner
  • Sign in with your One Healthcare ID and password
  • If you need to set up a One Healthcare ID, visit New User & User Access

Resources

• View our My Practice Profile Interactive Guide to learn more about My Practice Profile
• Contact your roster manager directly to attest, review and update your information

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