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October 01, 2025

Texas: UnitedHealthcare Connected MMP transition

Change for Harris County

 

Starting Jan. 1, 2026, UnitedHealthcare Connected® Medicare-Medicaid Plan (MMP) members in Harris County will move to:

  • UnitedHealthcare HIDE SNP for Medicare-covered services 
  • UnitedHealthcare STAR+PLUS for Medicaid-covered services

 

The Centers for Medicare & Medicaid Services (CMS) requires all MMP plans end on Dec. 31, 2025. To maintain coverage, we’re transitioning members to an integrated Dual Eligible Special Needs Plan (D-SNP).

 

Dual plan offers coordinated care

The D-SNP is for people who qualify for both Medicare and Medicaid. These members are automatically enrolled in the UnitedHealthcare STAR+PLUS Medicaid plan. This means they get both types of benefits through UnitedHealthcare, with services coordinated to help make care easier to manage.

 

What you need to know

  • No action needed from MMP members. Former UnitedHealthcare MMP members in Harris County will move to the new integrated D-SNP unless they choose another D-SNP carrier.
  • This change does not affect our other D-SNP plans or other counties
  • To maximize your ability to see UnitedHealthcare integrated D-SNP members, you must be:
    • Enrolled in both Medicare and Medicaid
    • In the UnitedHealthcare® Medicare Advantage and UnitedHealthcare Community Plan of Texas networks
  • If you are a Medicare provider not in STAR+PLUS:
    • You’ll still be paid based on your Medicare contract
    • To receive payment for Medicaid-only services or cost-sharing, you must be enrolled with Texas Health and Human Services Commission’s Medicaid program
  • If you’re already in both UnitedHealthcare networks, you do not need a new contract

 

How you enroll

 

Claims

We will coordinate Medicare and Medicaid benefits once you submit the claim to UnitedHealthcare. Submit claims electronically for faster processing.

  • Electronic – Sign in to the UnitedHealthcare Provider Portal  with your One Healthcare ID. Go to Claims & Payments > Submit a Claim.
  • Paper – Mail the completed claim form to the address on the back of the member’s ID card
  • You can download a copy of the member ID card in the UnitedHealthcare Provider Portal  > Sign In > Eligibility

 

Prior authorization requests

Sign in to the provider portal and use the Prior Authorization and Notification Tool.

 

What the change means for members in UnitedHealthcare’s integrated D-SNP

  • They will keep all Medicare and Medicaid benefits without interruption
  • They will get 1 new member ID card covering both Medicare and STAR+PLUS services

 

Additional resources

Questions? We're here to help.

Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.

PCA-1-25-01978-C&S-NN_09252025

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