Search

November 01, 2025

Washington Medicaid: Discharge notification requirements for mental health inpatient stays

To comply with our discharge policy, health care professionals at inpatient psychiatric hospitals and mental health/substance abuse treatment units must provide at least 24 hours’ notice prior to discharge.

 

When you notify us, please also engage in ongoing planning with us and other outpatient health care professionals to help connect members to continued care before releasing members.

 

Requirement details

For an anticipated discharge, please notify us no later than 24 hours prior to the planned discharge. For all other discharges, including if the member leaves against medical advice, notify us on the day of the discharge.

 

How to notify us

You can notify us by calling 877-542-9231, faxing 844-747-9828 or through the UnitedHealthcare Provider Portal.

Questions? We're here to help.

Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.

PCA-1-25-02102-C&S-NN_10142025

Finding news icon

Discover more news

Personalized news icon

Get personalized news