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Provider training

See the training information below and stay up to date on topics that are important to your practice.

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Optum Provider Express offers a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

  • Provider Express webinars and training resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice
    • Online training for behavioral health providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers
  • Provider Express training and guided tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

 

Topics
  • Claims and payments: Get the most recent claims processing information
  • UnitedHealthcare Provider Portal tutorials: Tutorials will quickly get you up to speed with our online self-service tools
  • State-specific information: Each state has its own page for state-specific information and resources